Fallen, split and storm-damaged trees

Emergency Tree Surgeon Shrewsbury

Urgent assessment enquiries when a tree or branch has failed, moved in high winds, blocked essential access or presents an immediate concern near people, property or a public route.

Make the area safe first

Do not stand beneath damaged branches

Keep people, pets and vehicles away from the fall zone. A branch can remain suspended by fibres, neighbouring trees, fences or cables and move without warning. Do not pull at it, climb the tree, use a ladder or attempt chainsaw work from the ground beneath it.

If there is an immediate threat to life, a blocked public road, fire, or contact with electrical equipment, use the appropriate emergency service or network operator. Stay well clear of trees and fencing near power lines; electricity can travel through wet timber and connected objects.

When it is safe, send wide photographs from outside the danger area. Include the location, what changed, whether movement is continuing, and what lies beneath or beside the tree. Never take a closer photograph if doing so enters the likely fall zone.

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Urgency indicators

Changes that justify keeping people away

Fresh stem split

A newly opened crack, separated main union or loud cracking movement, especially where the canopy is loaded unevenly.

Lifted root plate

New soil cracking, raised roots or visible movement around the base after strong wind, impact or waterlogged conditions.

Hanging branch

A broken limb caught in the crown or supported by another tree, cable, roof or fence above a used area.

Sudden lean

A lean that is new or increasing, particularly with ground movement, root damage or cracking on the opposite side.

Blocked essential access

A fallen tree preventing safe access to a home, business, farm route or emergency entrance.

Impact damage

A vehicle strike, construction damage or neighbouring tree failure that has altered the stem, roots or load on the canopy.

Make safe, then complete

Urgent work may happen in stages

The safest immediate response may be to isolate the area, remove a suspended limb or reduce unstable weight. Completing the entire removal in darkness, severe weather or without suitable equipment can introduce more risk. Remaining work can be planned for a safer return visit.

Weather, road access, traffic management, cranes, utilities and protected-tree controls can affect what is possible immediately. Keep photographs and written records where an insurer, landlord, managing agent or local authority may need evidence.

If the issue is not urgent, use the tree surgery or tree removal guide to prepare a normal quotation request.

Service area

Shrewsbury and surrounding communities

Include your postcode with the enquiry so travel, access and the most suitable next step can be confirmed before a visit is arranged.

ShrewsburyBayston HillMeole BraceHarlescottBattlefieldMonkmoorCopthorneBelle VueRadbrookSundorneAtchamCondover
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Helpful details

Emergency and storm-damage questions

What counts as an emergency tree problem?

Examples include a fallen tree blocking essential access, a split stem, recently exposed roots, a hanging branch over a used area, or a tree that has moved and threatens people or property. Keep everyone away and describe any change clearly when making contact.

What should I do if a tree touches a power line?

Stay well clear and do not touch the tree, branches, fencing or equipment nearby. Contact the electricity network operator and emergency services where there is an immediate risk. Tree work should not begin until the electrical hazard is controlled.

Can a dangerous tree always be removed immediately?

The first priority may be to isolate the area or remove an immediate hazard. Full removal can depend on daylight, weather, access, equipment, traffic management and protected-tree requirements. A staged response may be safer than completing everything at once.

What photos help with an urgent assessment?

If it is safe to do so, send wide photographs showing the whole tree and surroundings, plus closer images of splits, lifted roots or failed branches. Never stand beneath damaged limbs or cross barriers to take a photograph.

Should I contact my insurer?

If a tree has damaged a building, vehicle, boundary or neighbouring property, notify the relevant insurer promptly and keep photographs, quotations and invoices. Your insurer can explain any evidence or approval they require before non-emergency restoration work.

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Tell us about the work you are considering

Send the postcode, photographs and a brief description. Include the intended result and any access concerns so the enquiry can be assessed accurately.

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